FAQs are a great way to help you make the most of using rpaterson.com.
My FAQs are reviewed and updated regularly to help you to find your software, and answer the most common queries you may have.
1. Who is rpaterson?
rpaterson (Robert Paterson) is a UK based Software Reseller with experience in the Technology and IT Sector. Having worked for Clients large and small in providing Software and Hardware Support, I also have over 10 years experience in providing bespoke solutions on platforms including, but not limited to Windows, Linux, Android, QNX and iOS, in both Desktop and Server Network Environments.
2. Why choose rpaterson.com?
I am an authorised Software Reseller and many of the products you see offer a combination of Free Trial Downloads and / or Discounts, so you can try before you buy and also benefit from discounted pricing in many cases.
3. How can I pay?
You can pay by selected Credit or Debit Cards on the relevant Software Vendors Payment Page when you click to buy. Visa, MasterCard, Maestro and in most cases, American Express Cards are accepted.
4. Do I need to create an account?
No, you do not need to create an account on rpaterson.com to make a purchase.
5. Are my details safe?
6. Can I try before I buy?
Yes! Many Software Products come with a Discount Link, or a Free Trial Download button. If no Discount or Trial download is available, the appropriate button will simply be inactive.
7. How can I obtain discount pricing on my software?
In most cases if a discount is available on a particular software product the discount will be applied by clicking the ‘ Discount’ button. Simply type ‘Discount XYZ’ where XYZ is the type of software you’re looking for to find more discounts on rpaterson.com
8. What if I change my mind? Can I have a refund.
No. Sorry, but due to the nature of the products being sold, I can not offer refunds if the software does not meet your needs. I suggest taking advantage of the Free Trial Downloads as far as possible to ensure any potential purchases do meet your requirements before making any payments.
9. Why have you created blog posts instead of an online shop?
I love my job and I love improving my site. For me it’s as much a labour of love as it is about providing a service. My approach is that you can read the articles / info to help you find the software that’s right for you. The Discount Links on many software products will only be worthwhile to you as a consumer if you KNOW the software will be right for you, and that comes from taking advantage of the Free Trial Downloads on offer too.
10. Why am I redirected to the Software Vendor, and not kept on your website for the final checkout?
As an Authorised Reseller I have chosen to use a system that forwards you through my affiliate link to the Software Vendors’ payment page. This ensures you will benefit from the latest pricing and offers for the software you choose. I will in many cases earn a small commission from this process. This does not have any impact on the price you pay.
11. I’m not sure what type of software to look for, or what the software is called. What should I do?
No problem, feel free to search using my easy to use search box, or select from my drop down list of categories.
12. The price of the software is in Euros? How much will it be in my own currency?
When you make your purchase, the price you see on the Payment Page will be updated to reflect your local currency.